Shipping Policy 



 1. Shipping within India: 


 

• Jain Gold provides free shipping on all orders within India, regardless of the order value. 

We partner with Sequel, a trusted and reliable courier service, to ensure secure and timely delivery of your precious jewellery. 

Orders are typically processed and shipped within [10 business days] of order confirmation. 

Delivery times may vary depending on the destination and other external factors. Estimated delivery times will be provided after checkout. 

Customers can track their order through the email sent to them or by visiting the Jain Gold website to monitor the shipment's progress. 



 2. International Shipping: 



• Jain Gold offers international shipping to select country (USA Only) 

Shipping charges for international orders will be calculated based on the order value, destination, weight, and dimensions of the package.1 

Customers are responsible for any customs duties, taxes, or import fees levied by their respective country. 

Delivery times for international shipments will vary depending on the destination and customs clearance procedures. 

International shipping will be done using Sequel, or in case of non availability of sequel, through other reputed and reliable courier services. 

Estimated delivery times and shipping costs will be provided at checkout. 



 3. Shipping Partners: 

 

• Jain Gold utilizes Sequel as its primary shipping partner for both domestic and international shipments. 

In cases where Sequel services are unavailable or unsuitable, we may use other reputable courier services to ensure reliable delivery. 



4. Shipping Address: 



Customers are responsible for providing accurate and complete shipping addresses. 

Jain Gold is not responsible for any delays or delivery failures caused by incorrect or incomplete addresses. 

We recommend providing a contact number for delivery purposes. 


5. Delivery Confirmation: 


A signature may be required upon delivery. 

Customers are advised to inspect the package for any signs of damage before accepting delivery. 

In case of any discrepancies or damages, customers should note it on the delivery receipt and contact Jain Gold customer support immediately. 


6. Shipping Delays: 


While we strive to provide timely deliveries, unforeseen circumstances such as weather conditions, natural disasters, or logistical issues may cause delays. 

Jain Gold will not be held liable for delays beyond its control. 


7. Customer Support: 


For any queries or concerns regarding shipping, please contact our customer support team at +918125000171. 


8. Jurisdiction: 


All discrepancies and disputes arising from or related to this shipping policy are subject to the exclusive jurisdiction of the Nellore District Court, India. 


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