Shipping Policy

1. Shipping within India: 

 

• Jain Gold provides free shipping on all orders within India, regardless of the order value. 

• We partner with Sequel, a trusted and reliable courier service, to ensure secure and timely delivery of your precious jewellery. 

• Orders are typically processed and shipped within [10 business days] of order confirmation. 

• Delivery times may vary depending on the destination and other external factors. Estimated delivery times will be provided after checkout. 

• Customers can track their order through the email sent to them or by visiting the Jain Gold website to monitor the shipment's progress. 

 2. International Shipping: 

 

• Jain Gold offers international shipping to select country (USA Only) 

• Shipping charges for international orders will be calculated based on the order value, destination, weight, and dimensions of the package.1 

• Customers are responsible for any customs duties, taxes, or import fees levied by their respective country. 

• Delivery times for international shipments will vary depending on the destination and customs clearance procedures. 

• International shipping will be done using Sequel, or in case of non availability of sequel, through other reputed and reliable courier services. 

• Estimated delivery times and shipping costs will be provided at checkout. 

 3. Shipping Partners: 

 

• Jain Gold utilizes Sequel as its primary shipping partner for both domestic and international shipments. 

• In cases where Sequel services are unavailable or unsuitable, we may use other reputable courier services to ensure reliable delivery. 

4. Shipping Address: 

• Customers are responsible for providing accurate and complete shipping addresses. 

• Jain Gold is not responsible for any delays or delivery failures caused by incorrect or incomplete addresses. 

• We recommend providing a contact number for delivery purposes. 

5. Delivery Confirmation: 

 

• A signature may be required upon delivery. 

• Customers are advised to inspect the package for any signs of damage before accepting delivery. 

• In case of any discrepancies or damages, customers should note it on the delivery receipt and contact Jain Gold customer support immediately. 

 

6. Shipping Delays: 

 

• While we strive to provide timely deliveries, unforeseen circumstances such as weather conditions, natural disasters, or logistical issues may cause delays. 

• Jain Gold will not be held liable for delays beyond its control. 

7. Customer Support: 

• For any queries or concerns regarding shipping, please contact our customer support team at +918125000171. 

 

8. Jurisdiction: 

• All discrepancies and disputes arising from or related to this shipping policy are subject to the exclusive jurisdiction of the Nellore District Court, India.